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If you know you aren't going to be home when your package arrives, many couriers offer a package redirect service on their website or mobile apps. With online orders, there are also a few ways you can prevent theft, a spokesperson for Fed-Ex Express Canada explained. If the merchant does not give you a refund within 15 days, you can then call your credit card issuer to ask for your money back, he said.
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"The main obligation of the merchant is to make sure you receive the package and obviously if the package has been stolen you didn't receive it so you have a right to cancel the purchase and get a refund," he said. Under the Consumer Protection Act, merchants are obliged to give consumers a refund if their package is stolen, Charles Tanguay, a spokesperson for Quebec's consumer protection office explained. "This type of theft is well known and taken seriously by the SPVM," the SPVM said in a statement. However, especially during the holiday season, theres an unfortunate piece of news porch pirates those modern day thieves who steal packages from. In one instance caught on camera, two criminals loaded a. Montreal police said they encourage anyone who has had their package stolen to file a complaint with them. LAS VEGAS, Nevada (KVVU) It’s a problem plaguing many neighborhoods: porch pirates, thieves stealing deliveries right off doorsteps. "I didn't really want to do anything more dangerous than that because you don't want to have any repercussions of them coming back and doing something to your house," said Lawton. This year, he equipped his home with a security camera and prepared a decoy of his own - a cardboard box that is completely empty except for a single plastic fork. 210 million packages were stolen in 2021. The total amount lost to package theft is over 5 billion. The average package theft is worth nearly 160. Although some estimates suggest it is as high as 64 of Americans. 14 of Americans have been victim of package theft. Lawton reported the incident to Montreal police but, because Lawton didn't have a licence plate number, he doesn't believe the thief was caught. The term porch pirate entered the Urban Dictionary in 2010.
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"You kind of feel vulnerable that they can steal anything they want," said Lawton. The company reimbursed him and he managed to order another one, but the incident left him shaken. Duration 1:01 As online shopping creates new opportunities for thieves, reporter Jay Turnbull explains how some people are taking matters into their own hands.Īfter calling Microsoft, he realized the package had been delivered and stolen from outside his home.